Effective Date: 17/03/2026

At Wetwisk, we strive to ensure customer satisfaction with every purchase. If you are not fully satisfied with your order, please review our return and exchange policy below.

1. Returns Eligibility

  • Items must be returned within 7 days of delivery.

  • Products must be unused, unworn, and in original condition with all tags and packaging intact.

  • Returns will not be accepted for:

    • Used or damaged products

    • Items without original packaging

    • Final sale or clearance items (if applicable)

2. Exchange Policy

  • Exchanges are allowed for size issues or defective products only.

  • Customers must request an exchange within 7 days of receiving the order.

  • Exchange is subject to product availability.

3. Return Process

To initiate a return or exchange:

  1. Contact us at info@wetwisk.com or call +91 76965 76967

  2. Provide your order number and reason for return/exchange

  3. Our team will guide you through the return process

4. Refund Policy

  • Once the returned product is received and inspected, we will notify you of the approval.

  • If approved, refunds will be processed within 5–7 business days.

  • Refunds will be credited to the original payment method.

  • Shipping charges (if any) are non-refundable.

5. Damaged or Incorrect Products

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with proper images.

  • We will arrange a replacement or refund at no extra cost.

6. Shipping for Returns

  • Customers may be responsible for return shipping charges unless the product is defective or incorrect.

  • Wetwisk is not responsible for lost return shipments.

7. Contact Information

For any queries regarding returns or exchanges, please contact us:

  • Phone: +91 76965 76967